Credit Controller

Credit Controller

We are seeking a persistent and detail-oriented Credit Controller to manage our accounts receivable and optimize the company’s cash flow. In this role, you will be the primary point of contact for debt recovery, balancing a firm approach to collections with the diplomacy required to maintain long-term customer relationships. This position is ideal for a proactive professional who enjoys data tracking, clear communication, and strategic planning in a fast-paced commercial environment.

The Role: Debt Recovery & Financial Tracking

As a Credit Controller, you will be responsible for the full lifecycle of the collection process, ensuring that outstanding balances are converted into liquid capital.

• Collections Management: Closely follow up with customers via phone, email, and meetings to ensure timely debt recoveries.

• Strategic Recovery Planning: Analyze the aging of accounts and plan specific courses of action (payment plans, reminders, or escalations) for various customer segments.

• Data Integrity: Regularly update the database and individual account statuses to reflect real-time payment activities and communication logs.

• Reporting & Analytics: Prepare comprehensive recovery reports and aging schedules to assist senior management in critical decision-making.

• Relationship Management: Build and maintain professional, trust-based relationships with customers to facilitate smoother payment cycles.

• Outstanding Tracking: Maintain a rigorous tracking system for all overdue invoices, ensuring no account falls through the cracks.

Candidate Profile

We are looking for a disciplined individual with strong negotiation skills and a solid understanding of credit management principles.

• Education: Minimum of 03 passes at the GCE A/L examination.

  • Preferred: A degree or professional qualification in Finance, Accounting, or a related field.

• Experience: Minimum 01 to 02 years of related experience in credit control or collections.

  • Added Advantage: Experience within a Courier Company or Last-Mile Delivery sector.

• Technical Skills: High computer literacy with proficiency in MS Office (specifically advanced Excel for data tracking).

• Communication: Excellent verbal and written communication skills in both English and Sinhala.

• Core Competencies:

  • Strong negotiation and persuasion abilities.

  • High level of accuracy and attention to detail.

  • Ability to work under pressure to meet monthly collection targets.

Standardized Job Data

What We Offer

• Incentivized Rewards:A competitive pay structure where performance in recoveries is recognized and rewarded.

• Professional Development:Exposure to corporate credit policies and financial reporting within a dynamic industry.

• Stability:A key role within the finance department of a growing logistics and delivery network.