Coordinator Sales – Local Shops (UAE National)

The Opportunity

As a Sales Coordinator for Local Shops, you will be the bridge between physical inventory and the digital marketplace. Your primary focus is Catalogue Management: ensuring product listings are accurate, high-quality, and error-free. You will play a vital role in supply chain health by investigating discrepancies and suggesting process improvements to ensure customers always find what they need on the talabat app.

Key Responsibilities

Catalogue Ownership: Propose and populate content for product catalogues, ensuring all items are correctly represented on the app.
Quality Control: Identify and correct catalogue errors; investigate and resolve customer or vendor complaints related to product listings.
Supply Chain Support: Resolve bottlenecks in the supply chain to improve overall inventory health and availability.
Operational Reporting: Create detailed reports on work volumes and performance metrics to track departmental success.
Process Improvement: Dive deep into current workflows to identify constraints, perform Root Cause Analysis (RCA), and recommend innovative solutions.
Stakeholder Communication: Act as the first point of contact for process updates, flagging issues to Lead/Manager and participating in cross-functional meetings.

What You Need to Be Successful

Experience: 1–2 years of experience in business operations or a similar innovative environment is an advantage.
Language Skills: Fluent in Arabic (Written/Spoken) and Upper Intermediate English proficiency.
Technical Skills: Good working knowledge of MS Office, with a specific advantage if you are proficient in MS Excel.
Research Skills: Strong ability to navigate the internet and perform rapid research on large datasets.
Mindset: A multitasker who remains composed in critical situations and can operate digital systems with high speed and accuracy.

Strategic Tips for Your Application

Emphasize “Data Integrity”: This role is about the details. In your CV, mention any experience where you managed lists, databases, or inventory. Accuracy is the #1 metric for Catalogue teams.
Root Cause Analysis (RCA): The JD specifically mentions the ability to “dive deep” into problems. Be prepared to talk about a time you found the source of a problem rather than just fixing the symptom.
The “Local Shops” Focus: This role deals with grocery stores, pharmacies, and flower shops (non-restaurant partners). Mentioning an interest in how “Quick Commerce” works will show you understand talabat’s business model.
Emiratization Advantage: As this is a role for UAE Nationals, highlight your ability to communicate effectively with local shop owners in Arabic while maintaining professional English standards for internal reporting to the Berlin-based parent company (Delivery Hero).

Why talabat?

You will be part of a global network (Delivery Hero) operating in over 70 countries. At the Dubai headquarters, you’ll work in a fast-paced, tech-driven environment that values innovation and “fast, easy” customer experiences.

Would you like me to help you draft a “Professional Summary” for your CV that highlights your analytical skills and your fluency in both Arabic and English?

More information

Job Location : Dubai – United Arab Emirates
City : Dubai
Company Name : Delivery Hero

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To apply for this job please visit careers.deliveryhero.com.