Senior Data Specialist | Product Development & Design

Role Overview

In the Product Development and Design (PDD) team at Qatar Airways, data is the compass that guides our innovation. As a Senior Data Specialist, you will bridge the gap between complex datasets and world-class aviation design. You will be deeply embedded in the business, working alongside product managers and designers to uncover the “why” behind passenger behavior and operational performance. Your mission is to translate internal data into compelling narratives that influence product strategy, refine service offerings, and shape the next generation of 5-star passenger experiences.

Key Responsibilities

1. Advanced Data Exploration & Insight Generation

Deep-Dive Analysis: Analyze internal datasets spanning passenger behavior, onboard product usage, and service delivery to identify high-value trends and anomalies.
Predictive Modeling: Build trend analyses and correlation studies to forecast the impact of product changes and support data-backed design decisions.
Strategic Input: Act as a trusted advisor to the PDD team, providing the analytical foundation for planning sessions, product reviews, and retrospectives.

2. Performance Tracking & KPI Governance

Holistic Monitoring: Track KPIs across the entire onboard experience—from hardware and “soft” products to digital touchpoints.
Visualization & Dashboards: Design and maintain sophisticated dashboards and automated reporting systems using Power BI, Tableau, or Looker.
Operational Optimization: Provide regular performance deep dives to identify friction points and opportunities for product optimization.

3. Strategic Storytelling & Communication

Executive Narratives: Prepare clear, visually compelling presentations that translate technical findings into accessible language for senior leadership and non-technical stakeholders.
Cross-Functional Collaboration: Partner with portfolio owners and service teams to ensure that data-driven insights are converted into actionable product enhancements.
Future-Proofing: Contribute to the strategic narratives that guide the long-term evolution of Qatar Airways’ service and innovation roadmap.

About You: Skills & Qualifications

Experience: * 5+ years of professional experience in data analysis, ideally within the aviation, travel, or premium customer experience domains.
- Proven ability to extract actionable business insights from complex, multi-source datasets.
Technical Mastery:
- Data Wrangling: Expert skills in Python (Pandas, NumPy) or R for data cleansing and transformation.
- Statistical Proficiency: Solid understanding of descriptive/inferential statistics, A/B testing, hypothesis testing, and regression analysis.
- BI Tooling: Expertise in building automated performance scorecards and interactive dashboards.
Communication: Exceptional ability to present data in a compelling format tailored to executive stakeholders.
Education: Bachelor’s or Master’s degree in Data Analytics, Statistics, Business Intelligence, or a related field.

Why Join Qatar Airways PDD?

Our story is one of spectacular growth, moving from four aircraft to a global leader in twelve different businesses. In the Product Development and Design team, we don’t just follow trends—we set them. We offer an international community where your analytical skills will solve the biggest challenges in aviation, and where “impossible” is simply the starting point for our next breakthrough.

Are you ready to turn data into the future of flight? Apply now by uploading your CV and joining our progressive team in Doha.

More information

Job Location : Qatar-Doha
City : Doha
Company Name : Qatar Airways Group
Closing Date : 2026-04-30

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To apply for this job please visit careers.qatarairways.com.