Sales Assistant – Dilmah Tea Boutique

Website Dilmah Ceylon Tea Company

Sales Assistant – Dilmah Tea Boutiques (Colombo 03)

We are looking for energetic, well-spoken, and results-driven Sales Assistants to join our flagship Dilmah Tea Boutiques in Colombo 03. Catering to a sophisticated mix of local tea enthusiasts and international tourists, our boutiques offer a premium retail environment where the “Art of Tea” meets world-class service. This is an ideal opportunity for individuals who possess a natural flair for storytelling and a passion for luxury retail.


The Role: Brand Ambassadorship & Boutique Sales

As a Sales Assistant, you will be the face of Dilmah, responsible for guiding guests through an immersive sensory journey and ensuring every visitor leaves with a deeper appreciation for authentic Ceylon tea.

  • Guest Engagement: Provide a high level of interactive service to local and foreign clients, offering expert product knowledge and personalized recommendations.

  • Sales Excellence: Drive boutique revenue by identifying customer needs and utilizing your natural flair for sales to close transactions effectively.

  • Merchandising & Presentation: Maintain the boutique’s premium aesthetic through effective merchandising, ensuring stock is perfectly displayed and organized.

  • Operational Support: Handle point-of-sale (POS) transactions with high computer literacy and ensure accurate inventory recording.

  • Customer Service: Address inquiries with a professional and welcoming demeanor, maintaining the global reputation of the Dilmah brand.

  • Roster Management: Work flexibly on a roster basis to support boutique operations during peak retail hours.


Your Profile

We are looking for a “people person” who thrives in a diverse, fast-paced retail environment and possesses the communication skills to engage with a global clientele.

  • Age: Between 20 and 35 years .

  • Education: Minimum completion of GCE Ordinary Level (O/L) qualifications.

  • Language Proficiency: An excellent command of English is essential for interacting with our international guests.

  • Technical Skills: * Basic computer literacy for managing retail systems.

    • Proven experience or a strong understanding of merchandising techniques.

  • Core Competencies:

    • Strong communication and interpersonal skills.

    • A proactive,“go-getter” attitude towards achieving sales targets.

    • Ability to work effectively within a dynamic team and follow a roster schedule.


What is on Offer

  • Compensation:An attractive fixed salary package.

  • Incentives:Performance-basedSales Commissionsthat rewards your success.

  • Additional Perks:A range ofFringe benefitsassociated with joining a globally recognized brand.

  • Environment:A vibrant and professional workplace culture with opportunities to meet people from all over the world.


Standardized Job Data

Field Details
Position Sales Assistant
Location Colombo 03 (Tea Boutique)
Target Clientele Local & International
Experience Focus Sales, Customer Service, Merchandising
Work Schedule Roster Basis
Key Metrics Sales Volume, Customer Satisfaction, Boutique Upkeep

 

More information

Job Location : Colombo, Sri Lanka
City : Colombo
Company Name : Dilmah Ceylon Tea Company