Website Dilmah Ceylon Tea Company
Sales Assistant – Dilmah Tea Boutiques (Colombo 03)
We are looking for energetic, well-spoken, and results-driven Sales Assistants to join our flagship Dilmah Tea Boutiques in Colombo 03. Catering to a sophisticated mix of local tea enthusiasts and international tourists, our boutiques offer a premium retail environment where the “Art of Tea” meets world-class service. This is an ideal opportunity for individuals who possess a natural flair for storytelling and a passion for luxury retail.
The Role: Brand Ambassadorship & Boutique Sales
As a Sales Assistant, you will be the face of Dilmah, responsible for guiding guests through an immersive sensory journey and ensuring every visitor leaves with a deeper appreciation for authentic Ceylon tea.
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Guest Engagement: Provide a high level of interactive service to local and foreign clients, offering expert product knowledge and personalized recommendations.
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Sales Excellence: Drive boutique revenue by identifying customer needs and utilizing your natural flair for sales to close transactions effectively.
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Merchandising & Presentation: Maintain the boutique’s premium aesthetic through effective merchandising, ensuring stock is perfectly displayed and organized.
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Operational Support: Handle point-of-sale (POS) transactions with high computer literacy and ensure accurate inventory recording.
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Customer Service: Address inquiries with a professional and welcoming demeanor, maintaining the global reputation of the Dilmah brand.
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Roster Management: Work flexibly on a roster basis to support boutique operations during peak retail hours.
Your Profile
We are looking for a “people person” who thrives in a diverse, fast-paced retail environment and possesses the communication skills to engage with a global clientele.
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Age: Between 20 and 35 years .
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Education: Minimum completion of GCE Ordinary Level (O/L) qualifications.
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Language Proficiency: An excellent command of English is essential for interacting with our international guests.
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Technical Skills: * Basic computer literacy for managing retail systems.
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Proven experience or a strong understanding of merchandising techniques.
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Core Competencies:
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Strong communication and interpersonal skills.
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A proactive,“go-getter” attitude towards achieving sales targets.
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Ability to work effectively within a dynamic team and follow a roster schedule.
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What is on Offer
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Compensation:An attractive fixed salary package.
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Incentives:Performance-basedSales Commissionsthat rewards your success.
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Additional Perks:A range ofFringe benefitsassociated with joining a globally recognized brand.
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Environment:A vibrant and professional workplace culture with opportunities to meet people from all over the world.
Standardized Job Data
| Field | Details |
| Position | Sales Assistant |
| Location | Colombo 03 (Tea Boutique) |
| Target Clientele | Local & International |
| Experience Focus | Sales, Customer Service, Merchandising |
| Work Schedule | Roster Basis |
| Key Metrics | Sales Volume, Customer Satisfaction, Boutique Upkeep |
More information
Job Location : Colombo, Sri Lanka
City : Colombo
Company Name : Dilmah Ceylon Tea Company