Welfare Coordinator – QR Shafallah | Qatar Airways

Role Overview

As a Welfare Coordinator within the QR Shafallah Department, you will play a vital role in supporting the integration, well-being, and daily operations of special needs individuals within our workforce. Working closely with the Manager of QR Shafallah, you will ensure that all administrative and operational matters are handled with speed, sensitivity, and effectiveness. Your contribution will directly impact our commitment to fostering an inclusive work environment where every individual can thrive.

Key Responsibilities

1. Individual Support & Welfare

Integration Assistance: Support the Shafallah Management team in helping special needs individuals adjust and adapt to their professional work environments.
Daily Coordination: Handle day-to-day tasks and manage all work-related materials required by individuals to perform their duties effectively.
Safe Transition: Responsible for the formal handover of individuals to their parents or guardians after duty hours, maintaining accurate logs for all transitions.

2. Communication & Liaison

Family Engagement: Act as a primary point of contact for parents and guardians, addressing queries and concerns in a timely and empathetic manner.
Bilingual Support: Facilitate clear communication by translating official documents between English and Arabic.
Inter-Departmental Synergy: Liaise between employees, management, and medical professionals to ensure a coordinated approach to welfare.

3. Operational Administration

Record Management: Monitor system updates and maintain accurate staff records for special needs individuals.
Environment Oversight: Ensure the work environment remains clean, organized, and safe to meet the specific needs of the team.
Reporting: Compile daily task reports and progress updates for the Manager of QR Shafallah to ensure operational transparency.

About You: Skills & Experience

Bilingual Proficiency: Exceptional verbal and written communication skills in both English and Arabic are essential.
People Focused: Strong interpersonal skills with the ability to build rapport in a diverse, multi-cultural environment.
Organizational Mastery: Excellent time management skills and the ability to prepare professional reports and memos for senior management.
Team Advocate: A proactive collaborator who can foster teamwork and adapt easily to changing operational requirements.

Qualifications & Requirements

Education: Relevant Vocational, Tertiary, or Trade qualification.
Experience: A minimum of 3 years of relevant experience, preferably in welfare, special education, or HR-related fields.
Technical Skills: Ability to handle administrative systems and documentation with high attention to detail.

Why Join Qatar Airways?

Our story is one of spectacular growth and determination. By joining the QR Shafallah team, you become part of an extraordinary international community that dares to achieve the impossible. We offer:

Infinite Opportunities: A place where your ambition knows no boundaries.
Impactful Work: The chance to work on rewarding challenges that directly support our inclusive culture.
Excellence as Standard: Join a global leader that has grown from four aircraft to 12 world-class businesses.

Are you ready to be part of an extraordinary story? Apply today to join the Qatar Airways Group as a Welfare Coordinator.

More information

Job Location : Qatar-Doha
City : Doha
Company Name : Qatar Airways Group

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To apply for this job please visit careers.qatarairways.com.